AGB
General Terms
-
All purchases made through our website are subject to availability and confirmation of payment.
-
We reserve the right to refuse service to anyone for any reason at any time.
-
Prices, products, and descriptions are subject to change without notice.
-
We may modify these Terms of Service at any time. Continued use of the site implies acceptance of any changes.
Product Information
-
We make every effort to display product colors and details accurately. However, we cannot guarantee that your device’s display will reflect the actual product.
-
Sizing charts are provided for reference. Fit may vary slightly depending on style and fabric.
Shipping & Delivery
-
Shipping times are estimates and not guarantees. Delays may occur due to carrier issues, weather, or other factors beyond our control.
-
We are not responsible for lost or stolen packages once marked as delivered by the carrier.
-
If an order is returned to us due to an incorrect address or delivery failure, we will issue a refund only after receiving the item back.
Returns & Refunds
Please refer to our Return & Refund Policy for detailed information.
Payments
-
All transactions are processed securely. We do not store credit card information.
-
By submitting payment, you confirm that you are authorized to use the payment method.
Prohibited Uses
You agree not to use our site or products for:
-
Any unlawful purpose
-
Violating any laws or regulations
-
Infringing on intellectual property rights
-
Transmitting viruses or malicious code
Intellectual Property
All content on this site—including images, logos, text, and designs—is the property of Soul Outerwear and may not be used without permission.
Limitation of Liability
We are not liable for:
-
Any indirect, incidental, or consequential damages
-
Losses due to misuse of products
-
Issues arising from third-party services (e.g., shipping carriers, payment processors)
Governing Law
These Terms are governed by the laws of Alberta, Canada. Any disputes will be handled in accordance with local regulations.